| Privacy
CANADA CARTAGE (the "Company") knows how
important your privacy is to you and we are committed to collecting,
using, safeguarding and disclosing personal information responsibly
and only to the extent necessary for the services we provide.
We comply with the Personal Information Protection and Electronic
Documents Act ("PIPEDA") which requires us to provide
this policy to you on request.
Personal information means any information that may be used to
identify an individual, including, but not limited to, name, address,
phone number, financial information, opinion and evaluations.
As defined by PIPEDA, "personal information" means information
about an identifiable individual.
Please note this Privacy Policy only relates to packandstore.ca
and canadacartage.com. This Privacy Policy is deemed to be part
of the Terms and Conditions and they must be read together. Please
read this Privacy Policy carefully before using the Company's
websites packandstore.ca and canadacartage.com. By using the Company's
websites packandstore.ca and canadacartage.com, you confirm your
acceptance of the terms of this Privacy Policy. If you do not
agree with the Company's Privacy Policy, please do not use the
Company's websites packandstore.ca and canadacartage.com.
1. WHAT THIS POLICY COVERS
This policy explains how we collect, use, safeguard and disclose
the personal information you provide to us to assist you in making
informed decisions when using our services.
2. INFORMATION COLLECTION, USE AND DISCLOSURE
When we collect personal information from you, we wish you to
be aware of:
A) Our identity and how to contact us;
CANADA CARTAGE
1115 Cardiff Blvd
Mississauga, Ontario
L5S 1L8
Tel: (905) 564-2115
Websites: packandstore.ca and canadacartage.com.
B) That the administrative contact can gain access
to the information you provide to us.
C) Without limiting the generality of the foregoing,
the Company collects personal information for the following purposes:
(i) to facilitate the sale of the Company's products and its related
internet services;
(ii) to satisfy the Company's Know Your Client policies;
(iii) to ensure the Company complies with applicable laws governing
the Company and the provision of its products and services;
(iv) to accurately complete transactions requested by a customer
or enquiries made by governmental authorities with respect to
same, as the context requires;
(v) to provide customer service; and
(vi) generally, to fulfill any applicable legal and/or regulatory
requirements.
D) The Company will not sell or distribute your
personal information to third parties, unless specifically authorized
by you or as required by law.
E) Company websites packandstore.ca and canadacartage.com
collect non-personal information such as your network location
(IP address), the pages you visit, time of visit, your operating
system and browser, in order to generate website traffic reports.
Non-personal information submitted to the Company's websites packandstore.ca
and canadacartage.com is treated as non-confidential and non-proprietary
by the Company.
F) Company websites include forms where you can
voluntarily provide us with personal contact information so that
we may follow-up with you.
G) Certain information may be shared by the Company
which is necessary to complete card based transactions, including,
without limitation, clearing houses, payment network/system owners,
administrators, processors and financial institutions. These third
party entities are responsible for their own privacy policies
which they shall at all times offer at the same level of protection
offered herein.
3. OUR COMPANY'S OBLIGATIONS
Pursuant to PIPEDA, our Company meets its obligations with respect
to the collection, use, safeguard and disclosure of personal information
by taking the following steps:
A) Accountability:
(i) information is restricted to the listed administrative contact
and protected via appropriate hardware and software.
(ii) our Information Officer can be contacted at (905) 564-2115
regarding compliance with PIPEDA.
(iii) our staff are aware of our policies and practices regarding
personal information.
B) Identifying Purposes:
We have identified the purposes for which we collect personal
information in section 2 above. We require the consent of our
clients/customers prior to using their personal information for
any purpose other than that for which it was originally collected.
C) Consent:
The Company is committed to ensuring that you are aware of how
your personal information is used and that you have consented
to provide this information. By your use of our products and services
or requests for transfer services, you are deemed to have read,
understood and consented to the provisions of this Privacy Policy.
Where required by law, we may disclose personal information without
your knowledge and consent.
D) Limiting Collection:
The Company collects personal information to fulfill the purposes
stated in section 2 above. We collect personal information only
by lawful and fair means.
E) Limiting Use, Disclosure and Retention:
The Company does not use and/or disclose your personal information
for purposes other than those for which it was collected, unless
it has first obtained your consent. We retain your personal information
for some period in order to answer any questions you may have
about the services we provided to you.
F) Accuracy:
The Company is committed to maintaining accurate, complete, and
up-to-date personal information. If during the course of the business
relationship, any of your information changes, please inform us
so that we can make any necessary changes or use our website forms
to update the information.
G) Safeguards:
To prevent unauthorized access, maintain data accuracy, and ensure
the correct use of information, the Company has put in place appropriate
physical, technological and organizational measures to safeguard
and secure the information collected by the Company. All customer
account numbers are stored on a computer server that is not connected
to the Internet. After you enter your card number or personal
information on-line, the information is automatically transferred
to a secure server using a one-way interface.
H) Openness:
Through this Privacy Policy we provide information about the Company's
policies and practices regarding the collection, use, safeguard
and disclosure of personal information held by us.
I) Individual Access:
You may request access to your personal information held by us.
To protect your privacy and security, we will take reasonable
steps to verify your identity before granting access.
J) Challenging Compliance:
If you wish to make a formal complaint about our privacy practices,
you may make it in writing to our Information Officer. We are
committed to resolving disputes in a timely manner. We will investigate
your complaint and respond via email, facsimile or telephone.
4. CONTACT INFORMATION
Our Information Officer is can be reached at:
1115 Cardiff Blvd
Mississauga, Ontario
L5S 1L8
(905) 564-2115
Websites: packandstore.ca and canadacartage.com.
5. GENERAL INQUIRIES
For general inquiries about privacy legislation and policies in
the private sector, you may contact:
The Office of the Privacy Commissioner of Canada
112 Kent Street , Ottawa, Ontario, Canada K1A 1H3
Telephone: 1 (613) 995-8210
Toll-free: 1 800 282-1376
Facsimile: 1 (613) 947-6850
Web site: www.privcom.gc.ca
6. CHANGES TO PRIVACY POLICY
The Company reserves the right, at its sole discretion, to modify
this Privacy Policy at any time, and such modifications shall
be effective immediately upon the posting of same.
7. UNAUTHORIZED ACTIONS
The Company takes commercially reasonable precautions to ensure
your privacy on the terms contained within this Privacy Policy,
however, it cannot totally prevent unintended disclosures by such
means as hackers and other unauthorized individuals, and inadvertent
or illicit employee actions.
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